In these unprecedented times and in-light of Government guidelines, we have implemented necessary changes in delivering our service, during the Covid-19 emergency response.
Here at United Plant, service delivery remains at the heart of what we do, but with a clear and unwavering focus on keeping our people safe. Working together with our customer group, our mobile engineers continue to carry out essential maintenance, compliance and repair work, with those sites that have been identified by the Government as authorised to operate. Where we are operating, we continue to comply with current public health guidelines.
In response to the scaled down customer operations, we have re-aligned our engineering coverage to meet customer demand. Those engineers who are supporting our customers, will adhere to the guidelines of social distancing and recommended hygiene measures.
We continue to provide a national asset management and engineering service. Our office personnel in our two facilities, Cumbernauld and Cannock, are now all working from home. Rest assured that our national service telephone numbers continue to function as normal but are diverted to home-workers who are fully equipped with the right technology to enable our service commitment to continue.
Please be assured that we are doing everything we can to support customers during this time, while also protecting everyone’s safety and wellbeing. We are also fully aware of the changing nature of the crisis and are working closely with our team, our parent and our customers to ensure the right support and advice is given during these unprecedented times.
The United Plant team are grateful for your continued support and understanding. Please keep safe – protect your health and wellbeing.
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